Boarding Information & Requirements
BOARDING INFORMATION & REQUIREMENTS
New Canine Clients: We want to get to know you and your dog so that we can meet all needs and exceed your expectations. Therefore, we require dogs to attend daycare at Crossroads at least three times before staying with us over a major holiday. We are typically full on holidays and summer months and these busy times can cause stress in some dogs. By bringing your dog here for daycare, even just half days, prior to a boarding stay, your dog can acclimate to our facility and we have the opportunity to get to know your dog.
PLEASE NOTE: We must receive confirmation of current vaccines at the time your reservation is made. You may fax us a copy of your records, or we will be happy to call your veterinarian on your behalf. We can only administer your dog’s bordatella vaccine if it is currently due or no more than one month since its six-month expiration date.
- Current rabies certificate
- DHLPP (given within the last year-or as recommended by your veterinarian)
- Bordatella (within the last six months and at least 3 days prior to boarding)
- Feline leukemia
Flea Treatment: During flea season, we suggest all pets be on a flea treatment such as Advantage, Frontline, or Comfortis. Guests arriving at Crossroads will be checked for fleas and given a flea bath if necessary at an additional charge. We can apply Frontline to your pet upon request.
Medications If your pet needs medication, please bring it along with written instructions. There is a small additional fee of $2.00 per administration for the medications.
WHAT TO BRING FOR CHECK-IN
- A current copy of your pet’s vaccinations (if not already provided)
- Emergency contact phone information
- Any medicine or supplements with dosing instructions
- Any special food labeled and pre-packed in individual serving size.
Please feel free to discuss any special requirements with us when you make your reservation. We will do everything in our power to make sure your pet is taken care of and provided for. The following is a sampling of special needs that can be accommodated: (fees apply)
- Medications & Supplements
- Special meal preparation
- Extra feeding times
- Food from home – please bring only the amount that your pet will need for the stay as our space is limited. Pre-package into individual meals (baggies work great!)
- Treats from home
- Special handling care
What are Check-In and Check-Out Hours?
- Mon.-Fri. 7 a.m.-5 p.m.
- Sat. 8 a.m.-3 p.m.
- Mon – Fri. 7 a.m. to 7 p.m. (After 10 a.m., a daycare fee is applied)
- Sat. 8 a.m. to 4 p.m.
- Sun. 4-6 p.m. Check-outs only
- After Hours Late Check-Out by additional fee and by appointment.
No check-ins or check-outs on major holidays. Three night minimum for major holidays. Holiday fees apply.
What does boarding include?
Premium kibble (two meals per day), private sleeping area w/soft fleece and cot, four 10-minute potty breaks and one 15 minute play session in our grass play yard. Cats do not handle dietary changes very well, so we ask that you bring your cat’s own food. Social dogs spend the day with other dogs and go out for two group play times.
Executive suite is our private residence with 24 hour attendant on-site, and includes group play times, daily interactions with other social dogs, extra potty time at night and provides a more intimate environment. Ideal for any pet that is use to being in a home, but especially good for young puppies, older dogs, and dogs who have never been away from home.
Special Diets If your pet has a special diet, please write down the recipes and pre-package the meals. Our staff members are more than happy to accommodate any special dietary requirements for a small additional fee.
Luggage At Crossroads, we provide pets with comfortable beds, soft fleeces to lay on, and an assortment of toys and chewies. Therefore, it is at the owners discretion whether they want to bring personal items with their pet. While you are welcome to bring any items with your pet, we cannot be held responsible for the condition or return of personal belongings. Please let us know if your pet has any particular toy preferences as we will work hard to provide your pet with anything that will make their stay more comfortable.
RATES: Weekend rates of an additional $10/night apply on Friday through Sunday from June 15 through July 31 and for the entire month of August through Labor Day and on major holidays.
|Regular boarding||Per Night|
|Under 60 lbs||37.00|
|Home Sweet Home boarding|
|Under 60 lbs||47.00|
|Second dog, same accommodations – 10% off|
|Aggressive dog boarding||65.00 & up|
Your pet will receive lots of personalized care and attention during his or her stay at Crossroads, but will no doubt be very excited to see you upon your return. Here are some pointers to make your pet’s transition back home a smooth one:
Allow your dog to eliminate before getting into your car for the ride home.
Wait 30 minutes after arriving at home to offer water to your dog. Offer only small amounts at first to avoid any vomiting that may occur from the car ride or excitement of being back home. Also, try to wait several hours before offering food, and then start with a small meal.
After a change of routine and likely a lot of exercise (canines, especially), your pet may sleep more than usual for the first day or two after arriving home.
Excitement and change of routine can also cause dogs to have some loose stool. If this occurs, withhold food for 12 to 24 hours to allow his system to rest and then offer a bland diet such as boiled chicken and rice. If it doesn’t resolve after 24 hours, or if your pet has repeated loose stool or diarrhea, contact your veterinarian. There is always a danger of dehydration if vomiting and/or diarrhea persists.
If your cat is allowed outdoors, keep him or her inside for a few days after returning back home.
If you notice your pet showing signs of illness such as coughing, vomiting, diarrhea, loss of appetite or other symptom that is not normal for your dog, contact your veterinarian for advice.
We have lots of toys here. If you wish to bring your own, please understand that we cannot be responsible for lost or damaged items.
All dogs require a social test prior to any interaction with other dogs. Intact males will be allowed to play with spayed females only, and intact females may play with other females and neutered males. Females in heat are not allowed to socialize due to behavioral changes that can occur during that time.