Management & Staff
Daniel Tambourine – Owner
As owner of Crossroads and the head of “Best Behavior” training program, Dan has over thirty years of training experience ranging from dogs and cats to wolves, bears and other exotics, but he specializes in dogs and cases involving aggression and/or fears and is often the “last stop” for owners who have sought help elsewhere with no success. Dan is a member of many behavior and training organizations, including the Association of Pet Dog Trainers (APDT), Delta Society, Animal Behavior Society and the Association of Behavior Analysts. Further, he regularly consults with the top national and international behaviorists and trainers to stay abreast of the latest, most advanced techniques. Dan is an Orange County native and currently resides in Long Beach, CA.Renee Dunstan, CPDT – General Manager
Renee has a Master’s Degree in Psychology. She completed a training apprenticeship with Dan in 1994. In 1996 she joined Dan to help grow the Crossroads facility. In addition to a certification as a Certified Pet Dog Trainer, Renee is a certified Pet Care Technician through the Pet Care Services Association and a CGC evaluator. Currently, she oversees all office, resort and training functions. She is also working on publishing her thesis on the validity of canine temperament tests used in shelters to determine adoptability. Renee is a native of Southern California and currently resides in Belmont Shore (Long Beach, CA). She competes in agility with her black lab, Roxy.
Staff
Laura Renk – Bookkeeper
Although she remains behind the scenes, Laura is the brains in the accounting department and keeps everything (and everyone) in order while always managing a smile. Besides making sure the employees get paid, she makes sure all client accounts are properly managed and everything properly accounted for. If you have questions or concerns about your account, she will be happy to assist you.
Laura Murray- Office Manager
Every good team needs support and Laura is ours. She answers the phones, sets appointments, handles client questions and satisfies all needs. Give us a call and see for yourself!Trainers
Patricia Bautista, CPDT – Trainer
Patricia is a trainer in our Bed, Breakfast, and Training program. She started working with dogs in 2004. She has worked in all facets of the kennel and worked her way up to the position of trainer through an apprenticeship under Dan Tambourine. Patricia has continued her education through seminars with top trainers such as Bob Bailey and Pam Reid. She passed her CPDT certification in November 2007.Diana Greenhow – Trainer
Diana is a part-time trainer in our Bed, Breakfast, and Training program. She has been breeding and showing Boxers for over 14 years under the kennel name “Mircoa.” She has competed and titled dogs in AKC Conformation, Obedience, and Agility. She has worked as a professional dog trainer since 1990 teaching group classes and conducting private obedience sessions. Prior to training dogs, she participated in equine events for almost 30 years in Hunter/Jumpers, Cross-Country, Halter, and Dressage. She was a certified CGC Evaluator and has done advanced training of pet therapy dogs. Diana has also worked very successfully with dogs that have special needs (deaf dogs). Using positive-based training methods, she works with dogs in all facets of our training program.Anna Marie Collins – Training Apprentice
Anna Marie Collins is participating in our trainer apprentice program. She comes to us with a variety of animal experience ranging from Temple elephants in Kerala, India to working as a vet assistant in a local animal clinic. She has a special interest in working with fears and aggression and has proven to be a tremendous asset in assisting our on-staff trainers. She is patient and compassionate with each dog she works with and is always willing to lend a helping hand wherever needed.Jason Fulkerson – Apprentice Trainer
Jason is also part of our trainer apprentice program. He has been working large scale boarding facilities for over 10 years as a lead kennel attendant. He is an invaluable source of information regarding the care and handling of dogs and treats each one as his own, ensuring every dog gets the utmost care and treatment.